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Frequently asked

faq

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October through early April is ideal — daytime temperatures are pleasant (60–80°F) and nights are crisp but not freezing. We avoid June through August when it can exceed 110°F.

Travellers from the EU, UK, US, Canada, Australia and many other countries can visit Morocco visa-free for up to 90 days. Bring a passport valid for at least 6 months after your return date.

Yes. Morocco is one of the safest countries in North Africa, and the desert regions we operate in are politically stable, well-policed and visited by hundreds of thousands of tourists every year. All our trips include 24/7 emergency support, satellite communications in remote areas, and wilderness-first-aid-trained guides.

Every quote includes guide, transport, accommodation, all meals during the desert portion of the trip, water, and activities listed in the itinerary. International flights, travel insurance, alcohol and tips are not included — we list these separately and clearly in writing.

Most of our tours are suitable for any reasonably mobile adult. Camel trekking is gentle. The hardest activity is climbing a tall dune at sunset — and you can absolutely opt out.

Yes — vegetarian, vegan, gluten-free, halal, kosher, allergies. Tell us in advance and we cater every meal accordingly.

Full refund up to 30 days before departure. 50% refund 15–29 days out. After that, we work case-by-case and will always do right by you. Full details on our Refund Policy page.

Yes, we run family trips for kids aged 6 and up. Below that, the long drives and dune climbs are usually too much. We have plenty of family-tested itineraries.

There is intermittent 4G in most camp areas. Our luxury camps offer Starlink Wi-Fi in common areas. Many guests choose a digital detox — your call.

We accept all major credit cards via Stripe, bank transfer, and PayPal. A 25% deposit confirms the booking; balance is due 30 days before departure.